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Our Privacy Policy

Effective Date: June 4, 2024

At FlapaBay Trucking, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

1. Information We Collect

Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, and mailing address when you:

  • Register or create an account on our website
  • Book our services
  • Subscribe to our newsletters or other communications
  • Contact us for customer support

Transactional Information: Details about the services you use, including shipment details, payment information, and other transaction-related information.

Technical Information: When you visit our website, we may collect technical information such as your IP address, browser type, operating system, and pages visited. This information helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our logistics services
  • Process and fulfill your orders
  • Communicate with you regarding your shipments and our services
  • Improve our website and services
  • Send you promotional materials and updates (you can opt-out at any time)
  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, IT service providers, and logistics partners. These parties are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify.
  • Legal Compliance: We may disclose your information when required to do so by law, or in response to legal proceedings, to protect our rights, privacy, safety, or property, and that of our customers or the public.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure servers. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate or incomplete information
  • Request deletion of your personal information, subject to certain legal exceptions
  • Opt-out of receiving marketing communications from us

To exercise these rights, please contact us using the contact details provided below.

6. Cookies

Our website uses cookies to enhance your browsing experience and gather information about how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FlapaBay Trucking Email: trucking@flapabay.com

Thank you for choosing FlapaBay Trucking. We value your trust and are committed to protecting your privacy.